Original Link: http://blog.intercom.io/where-to-draw-the-line/

The most important thing a product manager does is decide where their product stops and someone else’s product takes over.

If an app does too little then it isn’t be worth the cost of installation, or registration let alone the actual purchase price. Similarly if it does do too much, then it will clash with some other pre-existing software or workflow that users are already happy with. It’s a Goldilocks problem, you need to find the product that’s just right.

Another interesting blog post from the guys are Intercom.io