Forgetting someone’s name in a social situation is embarrassing, but in a business setting it can be disastrous. In this week’s episode of Work Smart, I talk with memory expert Bob Gray about how to remember the names of the people you meet. Here’s a quick recap — watch the video for a more thorough explanation.1. Hear the name (really listen for it).2. Spell the name.3. Comment on the name.4. Use the name during a conversation.5. Use the name when leaving.